FinBull Privacy Policy

Effect and Last updated: September 2024

1. Introduction

1.1 Overview

This Privacy Policy explains how FinBull collects, uses, discloses, and safeguards your personal information when you use our services. By accessing and using our app, you agree to the collection and use of information in accordance with this policy.

1.2 Scope

This Privacy Policy applies to all users of the FinBull app, including those who access the app to retrieve stock, cryptocurrency, or financial information, participate in community discussions, or interact with third-party services integrated into the app.

2. Information We Collect

2.1 Personal Information

FinBull collects personal information that you provide directly, including name, email address, phone number, and login credentials (username and password). We also collect authentication data, which is information used for account creation and login purposes.

2.2 Usage Data

We automatically collect information related to your usage of the app, including device information such as IP address, device type, operating system, and browser type, as well as log data including access times, duration of use, app interactions, and pages viewed.

2.3 Transaction Information

If you make any in-app purchases, we may collect payment details and records of those transactions for processing and auditing purposes.

2.4 Third-Party Data

We may receive information from third-party service providers such as payment gateways, advertising networks, and analytics providers that work with us.

3. How We Use Your Information

3.1 Service Provision

FinBull uses the information collected to deliver real-time stock and crypto information, AI-powered predictions, and chatbot services. We use this information to verify your identity and secure your account. We also use your information to handle purchases, subscriptions, or other financial interactions within the app.

3.2 Personalization

We use information to tailor and enhance your experience by personalizing the types of financial data, news, and predictions you see. Additionally, we may display relevant ads based on your preferences and usage patterns.

3.3 Analytics and Performance

We analyze usage data to improve services and optimize performance. This includes analyzing how users interact with the app to improve user experience and using diagnostic data to prevent fraudulent activities and ensure the integrity and security of our systems.

3.4 Legal Compliance

FinBull may use or disclose your information to comply with legal obligations or enforce our terms and agreements.

4. How We Share Your Information

4.1 Service Providers

We may share your personal data with third-party service providers to facilitate the operation of our services, including payment processors, cloud providers, and analytics providers.

4.2 Advertising Partners

We work with third-party advertising networks to display ads and promotional content. These partners may collect and use information such as device identifiers, browsing activity, and location data for ad targeting.

4.3 Legal Requirements

We may disclose personal data if required to do so by law or if we believe such action is necessary to comply with legal obligations or protect FinBull.

4.4 Business Transfers

In the event of a merger, acquisition, or sale of FinBull, user data may be part of the assets transferred to the new entity.

5. Data Retention

5.1 Retention Period

FinBull will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.

5.2 Account Deletion

If you request to delete your account, we will remove your personal information unless retaining it is required for legal, regulatory, or security purposes.

6. Your Data Protection Rights

6.1 Access and Correction

You have the right to request a copy of the personal data we hold about you and request corrections to any inaccurate or incomplete data.

6.2 Data Deletion

You may request that FinBull deletes your personal data. We will comply with such requests to the extent required by applicable law.

6.3 Objection to Processing

You may object to the processing of your personal data for certain purposes, including marketing or profiling. We will review and respect such requests as required by law.

6.4 Data Portability

You have the right to request a portable copy of your personal data to transfer to another service.

7. Security of Your Information

7.1 Security Measures

FinBull implements appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, or disclosure.

7.2 Limitation of Liability

While we strive to safeguard your personal information, no security system is entirely foolproof. By using our app, you acknowledge that you use the service at your own risk.

8. Children’s Privacy

8.1 Age Restrictions

FinBull is not intended for use by individuals under the age of 18. We do not knowingly collect personal data from children under 18.

8.2 Parental Controls

If we learn that personal data from a child under 18 has been collected, we will take steps to delete the information as soon as possible.

9. Cookies and Tracking Technologies

9.1 Cookies

FinBull uses cookies and similar tracking technologies to enhance your experience and collect information about how you use our app.

9.2 Opting Out

You may adjust your browser settings to refuse cookies. However, this may affect the functionality of the app and limit your ability to use certain features.

10. Changes to This Privacy Policy

10.1 Updates

FinBull may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

10.2 Notice of Changes

If we make significant changes to how we handle personal data, we will notify users through email or in-app notifications.

11. Future Support for Membership Payments

In the future, FinBull may offer advanced AI models for prediction through a membership plan. This would involve payments and transactions processed by third-party vendors such as Stripe or Apple Pay. FinBull will not store your payment details directly but will rely on these secure third-party processors for handling transactions.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or the way your information is handled, please contact us at support@finbull.ai.